Terms & Conditions

1. Booking & Payments
1.1 All classes, workshops, and packages must be booked through our website or official booking channels.
1.2 Payment is required at the time of booking unless otherwise agreed.
1.3 Prices are subject to change but will not affect bookings already confirmed.

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2. Cancellation & Refunds
2.1 Cancellations made at least 24 hours before the scheduled class are eligible for a full refund.
2.2 Cancellations made within 24 hours of the class are non-refundable due to small class sizes and reserved spots.
2.3 No-shows will be treated as cancellations within 24 hours and are non-refundable.

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3. Attendance & Conduct
3.1 Clients must arrive on time. Late arrivals may result in shortened participation or inability to join the class, without a refund.
3.2 Clients are expected to follow the instructor’s guidance for safety and respect other participants.
3.3 Roma Pilates Studio reserves the right to refuse participation to anyone whose behavior compromises safety or comfort.

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4. Health & Safety
4.1 Pilates classes involve physical activity. Clients must consult a physician if they have medical concerns before participating.
4.2 Participation is at your own risk. Roma Pilates Studio is not liable for any injuries sustained during classes.

 

5. Photography & Media
5.1 Classes may be photographed or recorded for promotional purposes.
5.2 By participating, clients consent to the use of images or videos that may include them, unless otherwise requested in writing.

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6. Liability
6.1 Clients are responsible for their personal belongings.
6.2 Roma Pilates Studio is not liable for lost or stolen items.

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7. Changes & Termination
7.1 Roma Pilates Studio reserves the right to cancel or reschedule classes, workshops, or packages due to unforeseen circumstances.
7.2 In the event of a class cancellation by the studio, clients will receive a full refund or a credit toward another class.

 

8. Governing Law
These terms are governed by the laws of South Africa.